FAQ
General Questions
Who is LunnCare?
LunnCare is a healthcare financing platform that helps patients access quality medical care by offering flexible payment plans with an "Access Care Now, Pay Over Time" approach.
What does LunnCare offer?
LunnCare provides financial solutions for medical procedures, covering upfront costs so you can focus on your health. Our plans include flexible repayment options and access to a global network of trusted clinics.
How does LunnCare work?
We pay the full cost of your treatment directly to the clinic. You then repay us through affordable monthly installments over 6, 12, or 18 months, depending on your chosen plan.
Who can benefit from LunnCare?
LunnCare is designed for anyone seeking financial assistance for medical procedures, whether locally or abroad. Eligibility is determined through a simple credit and affordability check.
Eligibility and Approval
What are the requirements for approval?
Approval is based on a soft credit check and an assessment of your financial situation. This ensures that the repayment plan is fair and manageable for you.
Does applying for LunnCare affect my credit score?
No, we only conduct a soft credit check during the approval process, which has no impact on your credit score.
How long does it take to get approved?
Most applications are reviewed and approved within 24-48 hours, allowing you to move forward with your treatment quickly.
Can I apply for financing if I am traveling abroad for treatment?
Yes, LunnCare specializes in financing treatments abroad, helping patients access world-class care in a stress-free way.
Treatment and Clinics
Does LunnCare work with specific clinics?
Yes, we partner with a global network of trusted clinics. You can explore our partner clinics on our website to find the right provider for your needs.
What if my preferred clinic isn’t a LunnCare partner?
If your preferred clinic isn’t in our network, let us know. We’ll evaluate the clinic to see if we can establish a partnership.
What types of medical procedures does LunnCare cover?
LunnCare covers a wide range of medical treatments, including cosmetic surgeries, dental procedures, fertility treatments, and more. For details, contact our support team.
Payments and Repayments
How do I make payments?
Payments can be made through our secure online portal. You can set up automatic payments or pay manually each month.
When is my first payment due?
Your first payment is typically due 30 days after your treatment, but you can choose to start repayments earlier if you prefer.
Can I pay off my balance early?
Yes, you can repay your balance early without any additional fees. Early repayments may qualify for interest-free terms.
What happens if I miss a payment?
If you miss a payment, our team will work with you to adjust your repayment plan. Minimal late fees may apply as outlined in your agreement.
Are there any interest charges?
Many of our plans offer interest-free options for early repayments. Low-interest rates may apply for longer repayment terms.
How do I track my payments?
You can track your payments, upcoming due dates, and remaining balance through your LunnCare online account.
Support and Assistance
How do I contact LunnCare for support?
You can reach our support team via email, phone, or live chat for any questions or concerns.
Can I adjust my repayment plan after approval?
Yes, if your financial situation changes, contact our support team to discuss adjusting your repayment plan.
What if I have concerns about my treatment or clinic?
If you have any concerns about your treatment or clinic, reach out to us immediately. We’ll work with you to resolve the issue and ensure you receive the care you need.
Can I cancel my financing plan?
You can cancel your financing plan before the clinic payment is processed. If the treatment is already paid for, cancellation policies will depend on the clinic’s terms.
Common Questions About Financing
What happens if my treatment costs change after approval?
If there are changes to your treatment cost, we’ll work with you and the clinic to update your financing plan accordingly.
Can I use LunnCare for multiple treatments?
Yes, you can apply for financing for additional treatments. Each application will be reviewed separately.
Does LunnCare charge any hidden fees?
No, all fees and terms are clearly outlined in your agreement. Transparency is at the heart of our process.
Are there additional fees for using LunnCare abroad?
No, LunnCare financing works seamlessly for both local and international treatments without extra charges.
Still Have Questions?
If you didn’t find the answer you’re looking for, our team is here to help. Contact us today, and we’ll be happy to assist you!